Terms & Conditions

Company Information

ABN 96 167 493 886

Museum Entry Fees

Adult $12.00

Concession $ 8.50

Child (over 4 yrs and under 16 yrs) $ 7.00

Family (1 adult and up to 4 children) $19.80

Family (2 adults and up to 4 children) $25.00

Groups (min 15 people) $ 7.00 per person

All transactions are processed in AUD

Customer Service Statement

If for any reason we are unable to process your order please contact us and we will notify you within 2 business days to begin the resolution process.

Customer Service Policy

The Abbey Museum of Art and Archaeology is committed to providing exceptional customer service and quality events and opportunities. We endeavour to make sure that all events and opportunities listed on our website are up to date and pricing is true and correct. In the event that we are unable to process your booking request we will notify you within 2 business days to arrange an alternative processing option. Please be aware for some events there may be an external per ticket fee and for tickets processed in the office a small administration processing fee may be charged. Tickets purchased over the internet do not incur an administration fee.

Refund Policy

Please choose carefully. We do not give refunds if you simply change your mind or make a wrong decision. In the event of illness, where a doctors certificate is received prior to the event consideration will be given to a partial refund.

Privacy Policy

The Abbey Museum of Art and Archaeology complies with the requirements of the Privacy Act 1988 (Commonwealth) and the guidelines developed by the Australian Privacy Commissioner.
The Abbey Museum of Art and Archaeology is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. Information about individuals may be collected by the website or from written material provided to the Abbey Museum of Art and Archaeology such as by completion of a request form at the Abbey Museum of Art and Archaeology. We will only record your email address if you send us a message or complete the form at the Museum reception desk. It will only be used for the purpose for which you have provided it and will not be added to a mailing list unless you have provided it to us for that purpose. We will not use your email address for any other purpose and will not disclose it without your consent.

We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our newsletters (if applicable) and to personalise your event experience with us; that’s all. The Abbey Museum of Art and Archaeology uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from the Abbey Museum of Art and Archaeology only last while you’re browsing our website. We do not store persistent cookies on your computer.
Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

The Abbey Museum of Art and Archaeology collects name, address and email address information about friends and users of the museum and people who have attended Museum functions or who have visited our online sites and networks. Private information collected by the Abbey Museum of Art and Archaeology is used to keep you informed of events and functions at the museum, to acknowledge receipt of donations, to provide tickets to functions or answer inquiries.
If you choose not to provide the information requested, we may not be able to accommodate your request for tickets or information.

You may access the personal information the Abbey Museum holds on you by contacting marketing@abbeymuseum.asn.au

You may unsubscribe at any time by clicking the unsubscribe button included on our emarketing correspondence or by emailing your unsubscribe request to marketing@abbeymuseum.asn.au

The Abbey Museum will only send you material which you have indicated you are interested in receiving.

Contact the Abbey Museum at:
Email: admin@abbeymuseum.asn.au or marketing@abbeymuseum.asn.au
Telephone: (07) 5495 1652
Mail or in person: 1 – 63 The Abbey Place. Caboolture.

Security Policy

When purchasing from the Abbey Museum of Art and Archaeology your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre admin@abbeymuseum.asn.au.